Terms & Conditions

Last Updated: 03/06/2026

1. Acceptance of Terms

By accessing or placing an order on NexHome, operated by Laconika LTD (Company No. 16642065), you agree to these Terms & Conditions.

If you do not agree with any part of these Terms, you must not use this website.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the updated Terms.

3. Use of the Website

You agree to use this website only for lawful purposes and in accordance with applicable laws and regulations.

You must not:

  • Use the website in violation of any applicable laws.
  • Attempt unauthorized access to any part of the website.
  • Transmit harmful, fraudulent, or malicious content.
  • Interfere with the operation or security of the website.

4. Orders and Purchases

All orders placed through NexHome are subject to acceptance, payment verification, and product availability.

We reserve the right to refuse or cancel an order for reasons including:

  • Product unavailability.
  • Pricing or product description errors.
  • Payment authorization issues.
  • Suspected fraudulent activity.

Pricing and Payment

  • All prices are displayed in the applicable currency shown at checkout.
  • Shipping costs are displayed before payment is completed.
  • Payments are processed securely through trusted third-party payment providers.

Product Information

We strive to ensure all product descriptions, specifications, and images are accurate. However, minor variations may occur due to manufacturer updates or display settings.

5. Shipping and Delivery

Orders are shipped according to the delivery method selected at checkout.

Delivery times are estimates only and may vary due to courier delays, customs procedures, weather conditions, or other factors beyond our control.

Additional information can be found in our Delivery Information page.

6. Returns and Refunds

Customers may return eligible products within 28 days of delivery, subject to the conditions outlined in our Refund & Returns Policy.

Returned products must be unused, in their original packaging, and accompanied by proof of purchase.

Customers are responsible for return shipping costs unless the product is faulty, damaged, or incorrect.

7. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and all activity under your account.

Please notify us immediately if you suspect unauthorized access to your account.

8. Cookies

Our website uses cookies and similar technologies to improve functionality, enhance user experience, and analyze website performance.

Further information is available in our Privacy Policy.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of Laconika LTD or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written permission.

10. Privacy

Your use of this website is governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

11. Limitation of Liability

To the maximum extent permitted by law, Laconika LTD shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or the purchase of products.

We are not responsible for delays, interruptions, technical issues, or circumstances beyond our reasonable control.

12. Disclaimer

This website and its content are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted access, complete accuracy, or error-free operation of the website.

13. Termination

We reserve the right to suspend or terminate access to the website if these Terms are violated or if fraudulent activity is suspected.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

Laconika LTD
Company No. 16642065
NexHome
128 City Road, London, EC1V 2NX, United Kingdom

Email: info@nexhome.io
Phone: +44 7488 848820
Website: nexhome.io

16. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Refund & Returns Policy, Delivery Information, and Payment Information, constitute the entire agreement between you and Laconika LTD regarding your use of NexHome.