Privacy Policy

Last Updated: 03/06/2026

1. Introduction

This Privacy Policy explains how Laconika LTD, Company No. 16642065, operating NexHome (“we”, “us”, or “our”), collects, uses, stores, and protects your personal information when you use our website.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue using the website.

2. Information We Collect

We may collect personal information when you place an order, create an account, contact us, or use our website.

This may include:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order details
  • Payment information processed securely by third-party payment providers
  • IP address, browser type, device information, and website usage data

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage your customer account
  • Communicate with you about orders or inquiries
  • Improve our website and customer experience
  • Prevent fraud and maintain website security
  • Comply with legal obligations
  • Send marketing communications if you have opted in

4. Cookies

Our website uses cookies and similar technologies to improve functionality, remember preferences, analyze website performance, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. Some essential cookies are required for the website and checkout process to function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties who help us operate our business, including payment processors, delivery companies, hosting providers, analytics services, and customer support tools.

We may also share information where required by law, regulation, legal process, or to protect our rights.

6. Payment Security

Payments are processed securely by third-party payment providers. NexHome does not store your full payment card details on our servers.

7. Data Storage and Security

We retain your personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, and resolve disputes.

We use appropriate technical and organizational measures to protect your personal data. However, no method of internet transmission or electronic storage is completely secure.

8. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent for marketing communications

To exercise your rights, please contact us at info@nexhome.io.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

10. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

11. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Information

Laconika LTD
Company No. 16642065
NexHome
128 City Road, London, EC1V 2NX, United Kingdom

Email: info@nexhome.io
Phone: +44 7488 848820